Interface map
The systems, records, actions and owners in the agreed scope.
Systems & API integrations
Make every handoff work harder.
Connect your storefront, operations and customer systems with clear ownership and reliable data flow.
Discuss your integrationStorefront
Agreed exchangeRules · ownership · recovery
Orders
Inventory
Customer support
The order journey
From order to operation.
One example of the handoffs an integration may need to support. The exact flow depends on your systems.
- 01
An order is placed
The storefront records the purchase and the information needed by the next system.
- 02
The exchange is checked
Agreed fields and identifiers are validated before the receiving system acts.
- 03
The team can act
Order, inventory or fulfillment updates reach the people and tools that need them.
- 04
Differences are resolved
Failures and mismatched records have a route for review and reconciliation.
Clear ownership
Define the record before the route.
Which system owns an order, customer or stock record? Which fields may another system change? We establish identifiers, mapping, validation and reconciliation rules before building the exchange.
Explore integration contextQuestions to settle
- Source of truth
- Where does each record begin?
- Permission to change
- Which system may update which fields?
- Mismatch
- How will a difference be found and resolved?
The right interface
Build around the work that happens.
APIs can support defined access and actions. Webhooks can notify another system when an event occurs. Scheduled exchanges may suit work that does not need an immediate update. The choice depends on available interfaces, permissions, limits and timing.
We connect commerce, operational tools and automation workflows where the scope calls for it.
Recovery & exceptions
Keep the handoff accountable when something fails.
An event can arrive twice or out of order. A request can fail after part of the work is done. We define how these cases are detected, what can be retried and when a person needs to intervene.
Logs and review points should make the affected record traceable without exposing unnecessary sensitive information.
What the work can produce
A connection your team can understand.
Exact systems and supported actions are confirmed during scoping.
Working connections
Implemented exchanges suited to the available interfaces and timing needs.
Failure checks
Tests for retries, duplicate events and incomplete exchanges where relevant.
Operating notes
How the team can trace, review and hand over the connected workflow.
Common questions
Useful answers before we begin.
Can you connect our existing tools?
Share their names, available documentation and the workflow you need. We assess access, interface support and the specific actions before confirming scope.
Will the integration update instantly?
Required timing is a design input. Actual behavior depends on the source, destination, interface limits and failure-handling approach.
Read the integration planning guide and delivery approach.
Ready to connect the work?